Privacy Policy

Last Updated: October 25, 2026

Our online store, available at zaxiux.com, provides this website and all related information, content, features, tools, products, and services to offer you a secure and convenient shopping experience (the "Services").

We use Shopify as our e-commerce platform to provide our Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, use our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the processing of personal information, this Privacy Policy will take precedence to the extent permitted by applicable law.

Please read this Privacy Policy carefully to understand how we process your personal information and what rights you may have.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual.

Personal information does not include information collected anonymously or processed in such a way that individuals can no longer be identified.

Depending on how you interact with our Services, where you live, and the applicable legal requirements, we may collect or process the following categories of personal information:

• Contact Details: First name, last name, address, billing address, shipping address, phone number, and email address.

• Financial Information: Credit card and debit card details, payment information, account information, transaction details, payment methods, and payment confirmations.

• Account Information: Username, password, security questions, settings, and preferences.

• Transaction Information: Products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about previous transactions.

• Communications with Us: Information you provide when contacting us or submitting customer service inquiries.

• Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information: Information about how and when you access, use, or interact with our website and Services.

Sources of Personal Information

We may obtain personal information from the following sources:

• Directly from You: When you create a customer account, use our Services, place an order, or communicate with us.

• Automatically Through Our Services: Through your device, browser, cookies, and similar technologies.

• From Our Service Providers: When they provide technical or business services on our behalf.

• From Business Partners or Other Third Parties: Where necessary to provide our Services and permitted by applicable law.

How We Use Your Personal Information

Depending on how you use our Services, we may process your personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use personal information to process orders, handle payments, ship products, manage returns and exchanges, administer customer accounts, and improve our Services.

This may also include saving your preferences, sending you relevant notifications, and recommending suitable products where appropriate.

Marketing and Advertising

We may use personal information to send you marketing communications, promotional offers, and information about our products and services by email, SMS, or other permitted communication channels.

We may also display personalized advertisements, for example, based on products you have previously viewed or purchased.

These activities are carried out in accordance with applicable data protection and consent requirements.

Security and Fraud Prevention

We use personal information to protect customer accounts, facilitate secure payments, identify fraudulent or unlawful activities, and maintain the security of our Services.

If you create a customer account, we recommend keeping your login credentials confidential and not sharing them with third parties.

Communications and Customer Support

We use personal information to respond to inquiries, provide customer support, and manage our business relationship with you.

Legal Obligations

We may process personal information to comply with legal obligations, respond to lawful requests from public authorities, establish or defend legal claims, and investigate potential violations of our Terms of Service.

How We Disclose Personal Information

Under certain circumstances, we may disclose personal information to third parties where necessary for lawful purposes.

These may include:

• Shopify and Other Service Providers: Companies that provide services on our behalf, such as payment processing, IT administration, hosting, analytics, customer support, order fulfillment, and shipping.

• Business and Marketing Partners: Partners that assist us with advertising and marketing. For example, Shopify may provide certain personalized advertising features based on interactions across different websites and merchants.

• Third Parties You Have Authorized: For example, when using social media features or external login services.

• Affiliated Companies: Where such companies exist and the disclosure is lawful and necessary.

• Public Authorities or Other Authorized Parties: Where disclosure is legally required or necessary to establish, exercise, or defend legal claims.

Depending on where you live, you may have the right to opt out of certain disclosures of your information for personalized advertising.

Further information and available settings can be found here:

https://zaxiux.com/pages/data-sharing-opt-out

Our Relationship with Shopify

Our Services are provided through the Shopify e-commerce platform.

Shopify collects and processes personal information related to your access to our website and your use of our Services to operate and improve its platform.

Information you submit through our website may be shared with Shopify and other service providers and may be processed in countries outside your country of residence.

In addition, certain advanced Shopify features may process information about your interactions with our online store, other merchants, and Shopify to improve services, security, and shopping experiences.

For certain processing activities, Shopify acts as an independent data controller and handles related privacy requests directly.

You can learn more by reviewing Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

For more information about your privacy rights in relation to Shopify, please visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you visit these websites, we recommend reviewing their privacy policies, security measures, and terms of use.

We are not responsible for the privacy practices or security measures of external websites, except where applicable law imposes responsibility on us.

Information you publish publicly or semi-publicly on external platforms may be visible to other users.

The inclusion of an external link does not automatically mean that we endorse the content or operators of that website.

Children's Privacy

Our Services are not directed at children.

We do not knowingly collect personal information from individuals who have not reached the age required under applicable law.

If you are the parent or legal guardian of a child and believe that the child has provided us with personal information, you may contact us to request its deletion.

To the best of our knowledge, we do not sell or share personal information of individuals under 16 years of age as defined by applicable privacy laws.

Security and Retention of Your Information

We implement reasonable technical and organizational measures to protect personal information.

However, no method of data transmission or storage can guarantee complete security.

We therefore recommend that you avoid sending sensitive information through insecure communication channels.

The length of time we retain personal information depends on several factors, including:

• Managing your customer account.

• Processing and fulfilling your orders.

• Complying with legal recordkeeping obligations.

• Resolving disputes or complaints.

• Enforcing contractual or legal rights.

Personal information is retained only for as long as necessary for the relevant purposes or to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may be subject to applicable legal limitations.

Right of Access

You may request access to the personal information we process about you.

Right to Deletion

You may request the deletion of your personal information where the applicable legal requirements are met.

Right to Correction

You may request the correction of inaccurate or incomplete personal information.

Right to Data Portability

Under certain circumstances, you may request to receive your personal information in a structured, commonly used, and machine-readable format or have it transferred to another provider.

Opting Out of Personalized Advertising and Data Sharing

Depending on where you live, you may have the right to opt out of certain processing activities involving personal information for targeted advertising.

You can manage relevant settings here:

https://zaxiux.com/pages/data-sharing-opt-out

If you visit our website with an enabled Global Privacy Control setting, we may recognize that signal as an opt-out request for certain processing activities in accordance with applicable legal requirements.

For more information, visit:

https://globalprivacycontrol.org/

Other "Do Not Track" signals from your browser or device are not automatically recognized beyond Global Privacy Control.

Managing Your Communication Preferences

If you receive promotional emails from us, you can unsubscribe at any time using the unsubscribe link included in the relevant message.

Even after unsubscribing, we may continue to send necessary non-promotional communications, such as information about your orders or customer account.

Additional Rights in the European Economic Area and the United Kingdom

If you live in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws.

Right to Object

Under certain circumstances, you may object to the processing of your personal information.

Right to Restrict Processing

You may request that the processing of your personal information be restricted in certain cases.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You may exercise your rights by contacting us using the details provided below.

For more information about Shopify's data processing activities, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising your privacy rights.

To process your request, we may ask for appropriate proof of identity where permitted or required by law.

You may also authorize another person to exercise your rights on your behalf, subject to applicable legal requirements.

We will respond to your requests within the time limits established by applicable law.

Complaints

If you have questions or complaints about how we process your personal information, you can contact us using the details provided below.

Depending on where you live, you may also submit a complaint to the relevant data protection supervisory authority.

A list of European data protection supervisory authorities is available here:

https://edpb.europa.eu/about-edpb/about-edpb/members

International Data Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

Where personal information is transferred from the European Economic Area or the United Kingdom to countries outside those regions, we rely, where required, on recognized legal transfer mechanisms.

These may include adequacy decisions, the European Commission's Standard Contractual Clauses, or equivalent safeguards recognized in the United Kingdom.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our business practices, technical operations, or applicable legal requirements.

The updated Privacy Policy will be published on this website.

We will update the date of the latest revision and provide additional notice where legally required.

Contact

If you have any questions about this Privacy Policy, how we process your personal information, or wish to exercise your privacy rights, please contact us at:

zaxiuxcontact@gmail.com

Additional contact information is available here:

https://zaxiux.com/policies/contact-information

The legally responsible operator of this online store acts as the data controller for personal information processed in connection with our business activities, unless another controller is expressly identified.